REFUND AND RETURNS POLICY

Return Policy:

The product must not be tinted, opened, or used.  The customer can return it in person to the Warehouse or via shipping (shipping costs is on them).

Returns:

No Merchandise may be returned after 10 days after delivery. In the event of a color error a replacement will be considered only if products remain unused and are returned within 10 days of delivery. Returns must be unused & without color. A 15% restocking charge will apply. Returns must be shipped prepaid by customer. No returns or cancellations on tinted products or pallet rates.

Refunds:

All workshops are non-refundable. However, in the case of student cancellation, Novacolor Italian Finishes CA Online Store may honor a store credit.  Novacolor Italian Finishes CA Online Store is not responsible for fees or other accommodation booking costs if a cancellation occurs.